Privacy Policy
Trevone Privacy Policy
Last updated: [October 2024]
This Privacy Policy describes how trevone (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://trevone.store/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to provide certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with requested products or services.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to process your payments, fulfill your orders, and provide notifications related to your account or transactions.
- Marketing and Advertising: We use your personal information to send marketing, advertising, and promotional communications via email, text, or mail, and to show you advertisements tailored to your interests.
- Security and Fraud Prevention: We use your personal information to detect and prevent fraudulent, illegal, or malicious activity.
- Communicating with you: We use your personal information to provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify's Cookie Policy.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies. Blocking Cookies may negatively impact your user experience and cause some of the Services to no longer be available.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties, including:
- Vendors and third parties who perform services on our behalf (e.g., IT management, payment processing, fulfillment, and shipping).
- Business and marketing partners to provide services and advertise to you.
- Our affiliates or corporate group members.
- In connection with a business transaction, legal obligations, or to protect our rights.
We have disclosed the following categories of personal information in the past 12 months:
- Identifiers such as contact details and account information.
- Commercial information such as order information and shopping preferences.
- Internet activity such as Usage Data.
User-Generated Content
The Services may enable you to post product reviews or other user-generated content. This content will be public and accessible by anyone.
Third-Party Websites and Links
Our Site may provide links to third-party websites. If you follow these links, you should review the privacy policies of those sites. We are not responsible for the privacy or security practices of third-party websites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us, and we will delete it.
Security and Retention of Your Information
We use reasonable security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee complete security.
We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
- Right to Access or Know: You may request access to personal information we hold about you.
- Right to Delete: You may request deletion of your personal information.
- Right to Correct: You may request that we correct inaccurate personal information.
- Right to Portability: You may request a copy of your personal information and transfer it to a third party.
- Right to Opt-Out of Sale or Sharing: You may request that we stop "selling" or "sharing" your personal information or using it for targeted advertising.
You may exercise these rights through our Site or by contacting us using the details below. We will not discriminate against you for exercising any of these rights.
International Users
We may transfer, store, and process your personal information outside of your home country, including the United States. If we transfer your data out of Europe, we will rely on recognized transfer mechanisms like Standard Contractual Clauses.
Contact
If you have questions or would like to exercise your rights, please email us at retroxtreme.contact@gmail.com or write to us at:
trevone
Rua Marechal Saldanha 613, 4H,
Porto, PT-13, 4150-658,
Portugal.